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Delivery Timeframes
The estimated time of arrival for your order is contingent upon the shipping carrier selected:
- DHL & EMS: Expedited shipping typically ranges from 2 to 7 business days.
- USPS (USA only) and K-packet: Standard shipping options generally extend from 2 to 4 weeks.
- Air Parcel Post: This standard service usually delivers within 1 to 3 weeks.
Please be advised that these are estimated delivery times and that unforeseen delays can occur, potentially extending the delivery window.
Shipping Costs
Shipping fees are calculated based on the weight of your package, the destination country, and the chosen carrier. To determine the cost, please proceed to add your desired items to the cart. Our system will automatically calculate and display the shipping cost once you have provided the shipping address.
Package Tracking
Upon dispatch of your order, you will receive a confirmation email containing your tracking number. To monitor the progress of your shipment, please visit https://www.17track.net/en or https://www.trackingmore.com/track/en and enter the provided tracking number.
Recommendations for Ensuring Safe Delivery
In certain regions, such as the Philippines and Middle Eastern countries, the postal service may not deliver packages directly to your home. If your package is delayed, we recommend checking with your local post office. It may be necessary to personally collect your parcel.
For deliveries to Middle Eastern countries, including a P.O Box number in your shipping address is advisable, as this can facilitate the local post office in notifying you upon the arrival of your package.
Additionally, if the recipient is not present at the time of delivery, the postal service may hold the package at the local post office. If your package has not arrived within a reasonable timeframe, please inquire at the post office to prevent the parcel from being returned to us.
Customs and Import Taxes
We endeavor to minimize potential customs charges by marking packages as gifts and declaring lower values. However, customs regulations differ across countries, and as such, we cannot guarantee that additional taxes will not be levied. Please note that any customs or import duties incurred are the responsibility of the recipient.